FAQ's

What timber is used?

As standard we use Scandinavian Redwood for all our softwood gates.

Do you take enquiries for Hardwood Gates?

Yes, please contact us for a free quote. Please note this may take a little longer with the ever changing prices within in the timber industry, we will need to contact our Supplier to discuss the raw materials.

Can I order posts and ironwork?

Yes, we can supply these alongside your gate order.

Do I need to treat my gates?

All our gates come with a basecoat treatment as standard, we recommend that you further treat your gates with a fit for purpose outdoor preservative. Pressure treatment is available at an additional cost.

Do you offer pressure treatment?

Pressure treatment is available at an additional cost.

Do you offer a fitting service?

YTG does not undertake all fitting jobs and they will be outsourced to a third-party installation team, we will however contact the third-party team to provide a quote or site visit on your behalf.

Do you have a standard manufacturing lead time?

As all our items are bespoke and made to order, the lead time will vary. The current manufacturing lead time will be communicated upon initial enquiry.

How long does the delivery take once leaving the workshop?

We aim to use carriers that will deliver your gates within 3 working days from leaving the workshop but we do not accept any responsibility for delays within the carrier service.

What forms of payment do you accept?

We accept Bank Transfer or payment via PayPal (a 3% surcharge will be applied when using the PayPal method)

Can the gates be automated?

Many of our gates are suitable for automation however some modifications may be required to ensure they are safe and are working in the correct manner. Please note we do not sell or supply the automation kits as we would not recommend for DIY installation. The work would need to be carried out by a competent professional.